FREQUENTLY ASKED QUESTIONS

In today’s modern world, purchasing necessities and goods online are common across everywhere, we use a secure technology in order to protect you against the loss, misuse or alteration of your information, so you can order a diamond / pearl necklace / gold bracelet etc without hesitating. Therefore your information is safe with us.
Also, at the time of check out – you will observe there is a “s” after the “http” in the website address bar. All browsers display this to let you know that you're in a secure environment because of use of Secure Socket Layer (SLL) technology.
To be sure you're browsing secure pages, check the bottom of the web page for the icon of a closed padlock. This icon appears in the latest versions of Internet Explorer and Mozilla Firefox to inform you that your information is protected with us.

Ordering on sencogoldanddiamonds.com is easy and safe. Once you have selected the item you would like to purchase, click the “Buy Now” button. Follow the directions through the checkout process and then provide the necessary payment information to complete the order. You may also call us at 1800-103-0017 for any kind of assistance required in order to facilitate your purchase.

We ship our jewellery through highly trusted carriers like Sequel, Blue Dart or Reputed Logistics Provider, so the risk and concern regarding the security and safety of the product is covered under all aspects. Plus, all our shipments are fully insured.

Yes, you can change your shipping address after the order has been shipped from our warehouse. However, this may affect the delivery turnaround time (TAT) due to the operational challenges.

No, we ship our products only across India.