We strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.
How to Initiate the Refund Process?
1. The customer can return the product in case of wrong size being ordered, product got damaged on delivery within 7 days from the date of delivery, customers should contact Senco Gold & Diamonds customer support on 1800-103-0017 or write to firstname.lastname@example.org
2. We shall not entertain any return request made after 7 days from the date of receiving of the product.
3. In case if you want to return the product Please mail us : email@example.com or you can directly call our customer service helpline number: 1800-103-0017 & we will arrange reverse pick up at your doorstep.
We shall process the refund once we receive the product intact.
The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.
Once the refund process has been initiated, the amount will be directly refunded to your account through NEFT/RTGS within 7-10 working days from the day of receipt of the returned product(s) at the warehouse of Senco Gold.